Product and Customer Discovery

The Product and Customer Discovery module guides participants down a path of curiosity about customers and their unmet needs. Modern product thinking starts from a position of learning - not solutions.

The Product and Customer Discovery module guides participants down a path of curiosity about customers and their unmet needs. Modern product thinking starts from a position of learning - not solutions. This module introduces a simple way to frame customers, their unmet needs and provides a structure for capturing and evaluating our unvalidated assumptions.

Find the Product & Customer Discovery Canvas here

This module is usually taken in tandem with:
This course is specifically designed for Product Managers and Business Stakeholders but is also valuable for senior Technical Leaders, User Experience Designers, and Architects.
Product and Customer Discovery

What Will You Learn?

outcome

Identify customers and their needs

outcome

Measure customer success

outcome

Lowering product risk from biases & assumptions